Questionnaire | 90-Day Local Marketing System

First, Let's Get Acquainted.

Your Name

First

Last

Business Name

Email Address

Phone Number

( I won't put you on a calling list or have a salesperson contact you. If we talk, you'll be talking with me. )

Business Website

Where is your business located?

( City or Community is fine. )

What does your business do, and who are your main customers?

( Just describe it in your own words. )

Are you the person who makes decisions about marketing for your business?

Yes, I make those decisions.
I share those decisions with a partner or someone else.
No, someone else makes those decisions.

Approximately how much revenue does your business generate in a year?

( A rough estimate is fine. This simply helps me understand the size of your business. )

Approximately how many people are currently on your email list, customer database, or CRM?

( A rough number is fine. If you don’t have one, just say so. )

Now, Tell Me What's Going On.

If we were sitting down together a year from now, what would have needed to happen for you to say, “That was a really good year for my business”?

( Tell me what success would look like in your own words. )

standing we think

What's the biggest thing standing in the way of making that happen?

( Tell me what's been frustrating you or holding your business back. )

What have you tried so far to attract more customers or grow your business? What's worked, and what hasn't?

( Don't worry about remembering everything. Just tell me about the things that stand out. )

Where do most of your customers come from today?

( For example: word of mouth, repeat customers, Google searches, advertising, walk-in traffic, or referrals from other businesses. If you're not really sure, that's a perfectly good answer, too. )

Do you have a way of staying in touch with past customers and people who've shown interest but haven't bought yet?

Yes, we follow up regularly.
Sometimes, but not consistently.
No, we don't really have a system for that.
I'm not sure.

Anything you'd like to add?

Finally, Let's Talk About Working Together.

If we decide to work together, are you willing to be involved in the process, sharing information, making decisions, and following through on agreed improvements?

Yes, absolutely. I'm ready to participate.
Yes, although my time is limited.
I'd prefer someone to handle most of the work for me.
I'm not sure yet. I'd like to understand what's involved.

What kind of help are you hoping to get from Mendocino Marketing?

( Tell me what you have in mind. It's perfectly fine if you're not sure yet. )

If I think we might be a good fit, how would you prefer I contact you?

Email me first.
Give me a call.
Either is fine.